Refund policy

At Flowing Creations, we want you to feel confident in every purchase.

If for any reason you are not completely satisfied, we offer a 15-day return window from the date your order is delivered.

Return Eligibility

To be eligible for a return, items must be:

• Unused and unworn
• In original condition
• With tags attached
• In original packaging

Proof of purchase is required.

Starting a Return

To initiate a return, please contact us at customersupport@flowingcreationsco.com within 15 days of delivery.

If your return is approved, we will provide a return shipping label along with instructions for mailing your item.

Items returned without prior authorization will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, contact us promptly so we can make it right.

Exchanges

If you would like a different item, we recommend returning your original purchase and placing a new order once your return has been approved.

Non-Returnable Items

We do not accept returns on:

• Sale items
• Gift cards

Refund Processing

Once we receive and inspect your return, we will notify you of the approval status.

Approved refunds will be issued to your original payment method within 10 business days. Please allow additional time for your bank or credit card provider to process the refund.

If more than 15 business days have passed since approval, please contact us at customersupport@flowingcreationsco.com.